# Live show setup and scheduling

Prepare scheduled or unscheduled live shows, choose their content and make eligible shows discoverable to visitors.

*Release 3.3 · admin, operator, visitor*

**Settings › Live Shows › Shows** · **Settings › Live Shows › Shows Feed** · **Settings › Live Shows › Accounts**

## What it is

**Live Shows** lets you prepare a broadcast before bringing hosts and visitors together. A show holds its name, schedule, account, presentation and content. You can also use a **Store Template** to create an ad hoc show when the relevant permission and setup are available.

## Who uses it and why

- Operators with **Live Shows** prepare, copy and open shows.
- Administrators arrange account setup with Powerfront and manage operator permissions.
- Visitors discover publicised shows or use a shared show link.

## Where to find it

With the **Live Shows** role, open **Settings › Live Shows › Shows**. Use **Settings › Live Shows › Shows Feed** for feed presentation. Powerfront manages streaming accounts at **Settings › Live Shows › Accounts**.

## How it works

1. Create a show and select its account, name and website address.
2. Add a schedule for a planned broadcast, or leave it unscheduled and provide a passcode.
3. Prepare content in **Showcase** and any presentation choices in **Advanced**.
4. Save, then use **Get Link** to obtain a shareable show link.
5. Open the show when ready. Preparing or scheduling a show does not itself start broadcasting.

The show list supports search and status or type filtering. Available actions include copy, **Revive**, **Cancel Show** and delete. The console restricts actions on shows already in progress.

**Publicize Show** makes eligible shows available for visitor discovery. Visitors can see publicised scheduled shows and relevant pre-show, live or paused shows. A recently cancelled show can remain visible as cancelled for up to a day.

## Configure it

Ask Powerfront to enable live shows and provide an enabled streaming account. With the **Settings** role, give the people managing shows the **Live Shows** role.

In **Shows**, select **New** and complete **Show Name**, **URL** and **Account**. For a scheduled show, provide **Start Date**, **Start Time** and **Duration**. The editor rejects a start in the past. An unscheduled **Live** show needs a **Passcode** of 6 to 20 characters.

Choose **Publicize Show** if the show should appear in visitor discovery. Prepare its **Showcase** and save. Use **Store Template** only where **Allow to Start Show from App** is granted and the ad hoc show setup is available.

### Fields

| Field | Where | Required | What it is for |
|---|---|---|---|
| Show Name | Settings › Live Shows › Shows | Yes | Names the show, using up to 60 characters. |
| URL | Settings › Live Shows › Shows | Yes | Sets the website address used by the show experience and links. |
| Account | Settings › Live Shows › Shows | Yes | Selects the configured live-streaming account and its defaults. |
| Start Date | Settings › Live Shows › Shows | No | Schedules the show date. Leave the schedule empty for an unscheduled show. |
| Start Time | Settings › Live Shows › Shows | No | Completes the scheduled start time when a date is supplied. |
| Duration | Settings › Live Shows › Shows | No | Selects the planned length of a scheduled show, with a custom-duration option. |
| Location | Settings › Live Shows › Shows | No | Describes the show's location using up to 60 characters. |
| Subsites | Settings › Live Shows › Shows | No | Associates the show with selected subsites. |
| Passcode | Settings › Live Shows › Shows | No | Restricts access using a code of 6 to 20 characters. Required for an unscheduled Live show. |
| Publicize Show | Settings › Live Shows › Shows | No | Makes eligible show states available in the visitor discovery list. |
| Live Show Thumbnail | Settings › Live Shows › Shows | No | Supplies the image used to present the show. |

### Permissions

| Permission | Lets you |
|---|---|
| Live Shows | Manage shows, show content and the related live-show screens. |
| Allow to Start Show from App | Access Store Template shows for starting ad hoc shows from the app. |

## Limits and good to know

- Show names are limited to 60 characters.
- Scheduled shows need a duration of at least 15 minutes. The custom-duration editor accepts up to 2,880 minutes.
- Share links can include access to a passcode-protected show. Share them only with the intended audience.
- Cancelling a scheduled show clears its registration list. The console warns before cancellation.
- A show definition and each broadcast run are separate. Reusing a definition does not mean an earlier broadcast is still running.

## Depends on and works with

### This feature uses

- **Configured in** [Subsites](ADM-003.md): Show definitions can be associated with website subsites.
- **Configured in** [Roles and permissions](ADM-008.md): Live Shows role permissions control show management and Store Template access.
- **Configured in** [Visitor event rules and actions](ENG-001.md): Visitor event rules determine which visitors receive notifications for ad hoc shows.
- **Works better with** [Live show broadcasting](RTC-023.md): The prepared show is opened and run as a live broadcast.
- **Works better with** [Live show Showcase and product interactions](RTC-024.md): The Showcase supplies content to feature during the show.
- **Works better with** [Live show RSVP, reminders and follow-up](RTC-026.md): Scheduled shows can accept registrations and send reminders.
- **Works better with** [Live show recordings and publishing](RTC-027.md): Show recording and replay are managed separately from planning.
- **Needs licence or module** Admin settings and feature switches (managed by Powerfront): Powerfront enables live shows for the website.

### Used by

- **Required by** [Live show broadcasting](RTC-023.md): A broadcast uses a prepared show and an enabled streaming account.
- **Required by** [Live show Showcase and product interactions](RTC-024.md): Showcase content belongs to a prepared show definition.
- **Required by** [Live show RSVP, reminders and follow-up](RTC-026.md): Calendar invitations and timed reminders require a scheduled show with a duration.
- **Configures** [Live show questions and moderation](RTC-025.md): Ad hoc shows created from Store Templates do not allow questions through this flow.
- **Configures** [Live show recordings and publishing](RTC-027.md): Recording is selected on the show before broadcasting.
- **Enhances** [Voice, video and live show reports](REP-027.md): Configured live shows add show-level activity for Live Shows reporting.

## FAQ and troubleshooting

### Why is my show missing from the visitor list?

Check **Publicize Show**, the show status and its schedule. Saving a private or unscheduled show does not automatically place it in visitor discovery.

### Why does an unscheduled show require a passcode?

An unscheduled **Live** show requires a code of 6 to 20 characters. Add a valid passcode before saving.

### Why can I not edit a live show?

Shows in progress restrict editing. Prepare the definition before opening the broadcast and use the live console for live controls.

### Does cancelling keep my registrations?

Cancelling a scheduled show clears the registration list. Review the cancellation confirmation before proceeding.

### Why can I not see Store Template shows?

Check **Allow to Start Show from App** within your **Live Shows** permissions.