# Live show Showcase and product interactions Feature content during a live show and let visitors browse items, mark favourites and react. *Release 3.3 · operator, visitor* **Settings › Live Shows › Shows** · **Settings › Live Shows › Content Library** · **Settings › Live Shows › Accounts** ## What it is The live-show **Showcase** holds the content visitors can browse while watching. A host can feature an item so connected viewers see the same focus. Visitors can open item details, mark favourites with a heart and send reactions. ## Who uses it and why - Operators prepare content and feature the item currently being discussed. - Visitors browse show items, keep track of favourites and use available shopping links or basket actions. ## Where to find it With the **Live Shows** role, edit a show at **Settings › Live Shows › Shows** and open **Showcase**. Reusable items are available through **Settings › Live Shows › Content Library**. The host console and visitor show experience also include **Showcase**. Powerfront manages account presentation defaults at **Settings › Live Shows › Accounts**. ## How it works Prepare the show's content in the order you want to present it. During the show, select an item in the host **Showcase** to feature it. INSIDE updates the focused item for connected viewers and records the change in the show's history. Visitors can open **Showcase** to browse available content and item details. Selecting an item's heart marks it as a favourite; selecting it again removes the mark. Reactions can be associated with the current item, and published replay can also accept content reactions. Heart animations are limited so repeated live likes from one participant are not broadcast more often than about once a second. This limits the visible animation, not the meaning of the recorded reaction count. If configured, post-show follow-up can include the viewer's favourite items. Links and basket actions use the website's configured shopping experience. ## Configure it With **Live Shows** access, edit the show and prepare its **Showcase**. Set **Hide all Showcase Prices** or **Open Showcase links in New Tab** where required. Use **Heart Color** in **Advanced** to change the heart presentation. Ask Powerfront to change **Hide all Showcase Content Until Focused** if visitors should see items only after the host features them. **Enable Add to Basket** is available only where the website's live-show basket capability is enabled and integrated. ### Settings | Setting | Where | Applies to | Default | Who can change it | What it does | |---|---|---|---|---|---| | Hide all Showcase Content Until Focused | Settings › Live Shows › Accounts › Showcase | website | Off | Powerfront, on request | Keeps Showcase items hidden until the host features them, using the account's show defaults. | ### Fields | Field | Where | Required | What it is for | |---|---|---|---| | Hide all Showcase Prices | Settings › Live Shows › Shows | No | Hides prices in the show's Showcase presentation. | | Open Showcase links in New Tab | Settings › Live Shows › Shows | No | Opens Showcase links in a separate browser tab. | | Enable Add to Basket | Settings › Live Shows › Shows | No | Enables the configured basket action when the website supports live-show basket integration. | | Heart Color | Settings › Live Shows › Shows | No | Sets the colour used for show heart reactions in Advanced presentation options. | ### Permissions | Permission | Lets you | |---|---| | Live Shows | Prepare show content and operate the host Showcase controls. | ## Limits and good to know - A host can feature only an item that exists in the show's current content list. - Content hidden until focused will not behave like a fully visible catalogue at the start of the show. - Hiding prices changes the Showcase presentation; shopping destinations can have their own price display. - Likes are not purchases, and a reaction total is not a count of unique buyers or viewers. - Do not rely on favourite marks as a permanent cross-device shopping list. ## Depends on and works with ### This feature uses - **Requires** [Live show setup and scheduling](RTC-022.md): Showcase content belongs to a prepared show definition. - **Configured in** Admin settings and feature switches (managed by Powerfront): Admin settings control whether the optional live-show Add to Basket capability is available. - **Configured in** [Roles and permissions](ADM-008.md): The Live Shows role controls access to edit and present Showcase content. - **Works better with** [Content library](ADM-020.md): Reusable Content Library items can be added to a show. - **Works better with** [Live show broadcasting](RTC-023.md): An active broadcast lets hosts feature Showcase items for connected viewers. - **Works better with** [Live show RSVP, reminders and follow-up](RTC-026.md): Configured post-show email can use a viewer's favourite content. - **Works better with** [Live show recordings and publishing](RTC-027.md): Published replay supports the show's Showcase and replay reactions. ### Used by - **Enhances** [Live show setup and scheduling](RTC-022.md): The Showcase supplies content to feature during the show. - **Enhances** [Live show broadcasting](RTC-023.md): Hosts feature Showcase content during the broadcast. - **Enhances** [Live show RSVP, reminders and follow-up](RTC-026.md): Post-show email can include content the viewer marked as favourite. - **Enhances** [Live show recordings and publishing](RTC-027.md): Featured content and reactions can accompany replay. - **Enhances** [Past show attendance and activity](RTC-028.md): Content favourites and reactions supply engagement evidence. - **Enhances** [Product recommendation and purchase reports](REP-009.md): Live-show product showcases supply the SKU report's live-show basket and purchase measures. - **Related** [Content library](ADM-020.md): Live product showcases present the products and Looks maintained in the Content Library. ## FAQ and troubleshooting ### Why are some items missing from the visitor's Showcase? Ask Powerfront to check whether **Hide all Showcase Content Until Focused** is enabled, and check whether the host has featured those items. ### Can a visitor remove a favourite? Yes. Select the marked item's heart again. ### Why do several quick likes show only one animation? Live heart animations are throttled per participant. The animation is not a direct display of every recorded reaction. ### Why is there no Add to Basket option? The website needs the live-show basket capability and a working integration, and the show must enable the option. Ask Powerfront to check the setup. ### Do Showcase likes count as sales? No. Sales and their attribution are handled separately from content reactions.