Live show setup and scheduling
Prepare scheduled or unscheduled live shows, choose their content and make eligible shows discoverable to visitors.
What it is
Live Shows lets you prepare a broadcast before bringing hosts and visitors together. A show holds its name, schedule, account, presentation and content. You can also use a Store Template to create an ad hoc show when the relevant permission and setup are available.
Who uses it and why
- Operators with Live Shows prepare, copy and open shows.
- Administrators arrange account setup with Powerfront and manage operator permissions.
- Visitors discover publicised shows or use a shared show link.
Where to find it
With the Live Shows role, open Settings › Live Shows › Shows. Use Settings › Live Shows › Shows Feed for feed presentation. Powerfront manages streaming accounts at Settings › Live Shows › Accounts.
How it works
- Create a show and select its account, name and website address.
- Add a schedule for a planned broadcast, or leave it unscheduled and provide a passcode.
- Prepare content in Showcase and any presentation choices in Advanced.
- Save, then use Get Link to obtain a shareable show link.
- Open the show when ready. Preparing or scheduling a show does not itself start broadcasting.
The show list supports search and status or type filtering. Available actions include copy, Revive, Cancel Show and delete. The console restricts actions on shows already in progress.
Publicize Show makes eligible shows available for visitor discovery. Visitors can see publicised scheduled shows and relevant pre-show, live or paused shows. A recently cancelled show can remain visible as cancelled for up to a day.
Configure it
Ask Powerfront to enable live shows and provide an enabled streaming account. With the Settings role, give the people managing shows the Live Shows role.
In Shows, select New and complete Show Name, URL and Account. For a scheduled show, provide Start Date, Start Time and Duration. The editor rejects a start in the past. An unscheduled Live show needs a Passcode of 6 to 20 characters.
Choose Publicize Show if the show should appear in visitor discovery. Prepare its Showcase and save. Use Store Template only where Allow to Start Show from App is granted and the ad hoc show setup is available.
Fields
| Field | Where | Required | What it is for |
|---|---|---|---|
| Show Name | Settings › Live Shows › Shows | Yes | Names the show, using up to 60 characters. |
| URL | Settings › Live Shows › Shows | Yes | Sets the website address used by the show experience and links. |
| Account | Settings › Live Shows › Shows | Yes | Selects the configured live-streaming account and its defaults. |
| Start Date | Settings › Live Shows › Shows | No | Schedules the show date. Leave the schedule empty for an unscheduled show. |
| Start Time | Settings › Live Shows › Shows | No | Completes the scheduled start time when a date is supplied. |
| Duration | Settings › Live Shows › Shows | No | Selects the planned length of a scheduled show, with a custom-duration option. |
| Location | Settings › Live Shows › Shows | No | Describes the show's location using up to 60 characters. |
| Subsites | Settings › Live Shows › Shows | No | Associates the show with selected subsites. |
| Passcode | Settings › Live Shows › Shows | No | Restricts access using a code of 6 to 20 characters. Required for an unscheduled Live show. |
| Publicize Show | Settings › Live Shows › Shows | No | Makes eligible show states available in the visitor discovery list. |
| Live Show Thumbnail | Settings › Live Shows › Shows | No | Supplies the image used to present the show. |
Permissions
| Permission | Lets you |
|---|---|
| Live Shows | Manage shows, show content and the related live-show screens. |
| Allow to Start Show from App | Access Store Template shows for starting ad hoc shows from the app. |
Limits and good to know
- Show names are limited to 60 characters.
- Scheduled shows need a duration of at least 15 minutes. The custom-duration editor accepts up to 2,880 minutes.
- Share links can include access to a passcode-protected show. Share them only with the intended audience.
- Cancelling a scheduled show clears its registration list. The console warns before cancellation.
- A show definition and each broadcast run are separate. Reusing a definition does not mean an earlier broadcast is still running.
Depends on and works with
View all connections as a list
This feature uses
- SubsitesConfigured by
Show definitions can be associated with website subsites.
- Admin settings and feature switches · managed by PowerfrontLicence
Powerfront enables live shows for the website.
- Roles and permissionsConfigured by
Live Shows role permissions control show management and Store Template access.
- Visitor event rules and actionsConfigured by
Visitor event rules determine which visitors receive notifications for ad hoc shows.
- Live show broadcastingEnhances
The prepared show is opened and run as a live broadcast.
- Live show Showcase and product interactionsEnhances
The Showcase supplies content to feature during the show.
- Live show RSVP, reminders and follow-upEnhances
Scheduled shows can accept registrations and send reminders.
- Live show recordings and publishingEnhances
Show recording and replay are managed separately from planning.
Used by
- Live show broadcastingRequires
A broadcast uses a prepared show and an enabled streaming account.
- Live show Showcase and product interactionsRequires
Showcase content belongs to a prepared show definition.
- Live show questions and moderationConfigured by
Ad hoc shows created from Store Templates do not allow questions through this flow.
- Live show RSVP, reminders and follow-upRequires
Calendar invitations and timed reminders require a scheduled show with a duration.
- Live show recordings and publishingConfigured by
Recording is selected on the show before broadcasting.
- Voice, video and live show reportsEnhances
Configured live shows add show-level activity for Live Shows reporting.
FAQ and troubleshooting
Why is my show missing from the visitor list?
Check Publicize Show, the show status and its schedule. Saving a private or unscheduled show does not automatically place it in visitor discovery.
Why does an unscheduled show require a passcode?
An unscheduled Live show requires a code of 6 to 20 characters. Add a valid passcode before saving.
Why can I not edit a live show?
Shows in progress restrict editing. Prepare the definition before opening the broadcast and use the live console for live controls.
Does cancelling keep my registrations?
Cancelling a scheduled show clears the registration list. Review the cancellation confirmation before proceeding.
Why can I not see Store Template shows?
Check Allow to Start Show from App within your Live Shows permissions.