INSIDE 3.3
27 articles

AI platform

AIP-001

AI accounts and shared defaults

AI accounts hold the model connection and shared defaults used by your AI features.

admindeveloper
AIP-002

AI model catalogue

Website model records let Powerfront offer the AI models your accounts can use, with catalogue information to help selection.

admindeveloper
AIP-003

AI model provider selection

Provider selection connects AI features to the model service that processes their requests.

developer
AIP-004

OpenAI API connection options

OpenAI accounts can use Responses API or Chat Completions and pass incremental replies to AI features that support streaming.

developeroperator
AIP-005

Google AI Studio model connection

Google AI Studio connects supported Gemini models to your AI features.

admindeveloper
AIP-006

AWS Bedrock model connection

AWS Bedrock connects supported Bedrock models to your AI features using the configured AWS region.

admindeveloper
AIP-007

Cloudflare AI Gateway connection

Cloudflare AI Gateway routes supported model requests through a configured gateway connection.

admindeveloper
AIP-008

Embedding models for knowledge search

Embedding options turn a knowledge search into numeric values for matching by meaning, separately from the chat model.

developer
AIP-009

Knowledge Base connections for AI

A Knowledge Base function retrieves external information for an AI feature to use in its answers.

developeroperator
AIP-010

Algolia Search for AI knowledge

Connect an AI function to an Algolia index so it can search your existing knowledge when answering questions.

admindeveloper
AIP-011

Saved responses as AI knowledge

Eligible saved responses can become searchable AI knowledge, with an exclusion choice for content you do not want the AI to use.

adminoperator
AIP-012

Knowledge sources behind AI citations

Name the information behind AI answers and inspect the supporting content attached to citations.

adminoperatorsupervisor
AIP-013

Shared AI service connections

Reuse website connections for external AI prompts, tracing, memory and tools across the features that need them.

admindeveloper
AIP-014

External AI prompts and versions

Select a versioned external prompt for an AI feature, with caching and fallback instructions when retrieval fails.

admindeveloper
AIP-015

AI execution tracing with Langfuse

Send optional AI execution traces to LangFuse to review model calls, tool activity and failures alongside INSIDE usage records.

developersupervisor
AIP-016

Persistent AI memory connections

Give supported AI features persistent context for a visitor or operator through an external memory service.

adminoperator
AIP-017

MCP tool connections for AI

Discover tools from a connected MCP service and make selected operations available to an AI feature.

admindeveloper
AIP-018

MCP service authentication

Configure the credentials a connected MCP service requires for tool discovery and execution.

admindeveloper
AIP-019

Autopilot connections through A2A

Expose an enabled Autopilot feature to another agent through discovery, messages and tracked tasks.

admindeveloper
AIP-020

ACP compatibility for AI agents

ACP compatibility lets an integration discover Autopilot or Ask AI agents and submit work using alternative request formats.

developer
AIP-021

Personal information masking for AI

Privacy replaces detected personal information with temporary placeholders for selected AI requests and restores it in supported replies and tool inputs.

adminoperatorvisitor
AIP-022

AI guardrail policy connections

Guardrails check selected AI inputs and outputs against an external content policy and apply the configured response to an intervention.

adminoperatorvisitor
AIP-023

AI usage and estimated cost

AI usage records associate model tokens with features and conversations and estimate token cost where pricing is available.

admindevelopersupervisor
AIP-024

AI platform execution limits

AI execution limits bound model and function work, while specific caches and compatibility fallbacks help selected operations continue.

admin
AIP-025

Voice Autopilot connection setup

Voice Autopilot connects incoming telephone calls to a realtime AI voice agent with configured instructions, tools and human hand-off.

adminoperatorvisitor
AIP-026

Voice Autopilot turn detection and interruptions

Voice turn detection and playback handling control when Voice Autopilot listens, responds, accepts interruptions and completes announcements.

adminoperatorvisitor
AIP-027

Salesforce Models API connection

Salesforce Models API lets AI features generate text through a Salesforce connection using a configured application or operator identity.

admindeveloperoperator