Company Shows with prerecorded videos
Arrange prerecorded videos into a named show and share the collection with visitors.
What it is
Company Shows groups prerecorded videos into an ordered collection. You can give the show a name, thumbnail and tags, then share it with a visitor. These collections are separate from live broadcasts and their recordings.
Who uses it and why
- Operators curate and share video collections relevant to a visitor.
- Administrators grant video-management permissions and arrange video-feed availability with Powerfront.
- Developers can use authorised show listing in an integration.
- Visitors watch the videos through the shared show player.
Where to find it
Open the console's video-feed control to display Video Approvals, then choose Company Shows. Use Show to open Create Company Show.
Powerfront manages the feature configuration in Settings › General Settings › Video Feed. Your Settings role can manage operator permissions in Settings › Account › Operators.
How it works
- Create a show and enter its name.
- Add videos with Upload a video or Select from Library. Drag their thumbnails to set the order.
- Choose a thumbnail, or use the first video's thumbnail. Add an optional URL, subsite assignment, tags and Next Show.
- Choose Save. A new show created here starts Offline.
- Use Make Public or Make Private when you are ready to share it. Choose Share Show to copy its link.
The player moves through the collection and can advance when a video finishes. A share can also identify a particular video within the show. Views are counted for the show and its shares.
Configure it
Ask Powerfront to enable the video-feed setup. With the Settings role and the required operator permissions, give the relevant operators the Video Feed role and Manage Company Video Feed permission. Desktop uploads also have an Upload Video on Desktop permission.
Use Take Offline to make a show unavailable through the visitor playback paths. Delete also prevents visitor playback of that show. Private is a publication status that still permits shared playback; it does not ask the visitor to sign in.
Fields
| Field | Where | Required | What it is for |
|---|---|---|---|
| Name your video show | Video Approvals › Company Shows | Yes | Names the collection. A show cannot be saved without a name. |
| Video Collection | Video Approvals › Company Shows | Yes | Contains at least one video, in the order you arrange its thumbnails. |
| Upload Thumbnail | Video Approvals › Company Shows | No | Supplies the required show image. Uploading is optional because the editor can use the first video's thumbnail instead. |
| Add URL (optional) | Video Approvals › Company Shows | No | Associates a website address with the show. |
| Subsites | Video Approvals › Company Shows | No | Associates the show with subsites. Selection is required for an operator restricted to part of the website's subsites. |
| Add tags | Video Approvals › Company Shows | No | Adds tags to help organise the show. |
| Next Show | Video Approvals › Company Shows | No | Links another collection as the next show. |
Permissions
| Permission | Lets you |
|---|---|
| Video Feed | Open the video-feed management workspace. |
| Manage Company Video Feed | Manage Company Shows and their publication status. |
| Upload Video on Desktop | Provides desktop video upload in the video management workspace. |
Limits and good to know
- A name and at least one video are required. The editor also needs a thumbnail before saving.
- Operators restricted to selected subsites must assign a subsite when creating a show.
- Team filtering follows the creator's current teams. A later team-membership change can therefore affect where the show appears in management searches.
- Filtering or removing a show does not establish that its underlying video files have been deleted.
Depends on and works with
+2 more · this feature uses
- My API Keys and access restrictionsConfigured by
Scoped integration credentials control access to show listings.
- Video Feed for visitorsRelated
The visitor Video Feed guide explains playback of shared Company Shows.
View all connections as a list
This feature uses
- SubsitesConfigured by
Subsite assignments affect management filtering and the share destination.
- Admin settings and feature switches · managed by PowerfrontLicence
Powerfront must enable Video Feed before operators can manage Company Shows.
- Roles and permissionsConfigured by
Video Feed permissions control management access.
- Website, channel and subsite accessConfigured by
Operator subsite grants restrict which Company Shows they can manage.
- TeamsConfigured by
Team filtering follows the show creator's current team membership.
- File libraryRequires
Shows use videos from the file library.
- Tags and conversation dataEnhances
Tags organise collections.
- INSIDE APIEnhances
Authorised integrations can list shows.
- My API Keys and access restrictionsConfigured by
Scoped integration credentials control access to show listings.
- Video Feed for visitorsRelated
The visitor Video Feed guide explains playback of shared Company Shows.
Used by
- Video Feed for visitorsEnhances
Curated shows and share links can open a selected collection or video.
- Visitor popup event setupEnhances
Popup links can play a selected Company Show.
- Purchase tracking and sales totalsEnhances
Video-show viewing context can receive purchase associations.
- Sales attribution to conversations and operatorsEnhances
Video-show referral context can participate in purchase credit selection.
- Voice, video and live show reportsEnhances
Curated video shows supply video-show performance activity.
- Attachment file types and virus scanningRelated
Curated videos use the approval states and publication actions described by media approval.
FAQ and troubleshooting
Why can I not open Company Shows?
Ask Powerfront to check that the video-feed setup is enabled. Ask someone with the Settings role and the required operator permissions to check your Video Feed role and Manage Company Video Feed permission.
Why does a new show not play for visitors?
The console saves new shows as Offline. Review the collection, then choose the required publication status.
Does Private require a visitor password?
No. Shared playback of private shows is supported without a visitor password prompt. Use Take Offline to stop visitor playback of the show.
Why does saving require a subsite?
An operator whose access is restricted to part of the website's subsites must choose a subsite for the show.